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    Privacy Policy

    Last updated: 14 March 2026

    Who We Are

    Bournemouth Air Conditioning provides professional air conditioning installation, servicing and repair services across the South of England. Our website address is https://bournemouth-air-conditioning.com.

    What Data We Collect

    When you use our contact form or get in touch, we may collect the following information:

    • Your name
    • Phone number
    • Email address (if provided)
    • Details about the service you require
    • Any other information you choose to share in your message

    How We Use Your Data

    We use the information you provide solely for the purpose of:

    • Responding to your enquiry
    • Providing a quote for our services
    • Arranging and delivering our air conditioning services
    • Following up on completed work if necessary

    We will never sell, share or distribute your personal information to third parties for marketing purposes.

    Contact Form

    Our contact form is processed via FormSubmit.co. When you submit a form, your data is sent directly to our email address. FormSubmit does not store your data permanently. For more information, refer to FormSubmit's privacy policy.

    Cookies

    This website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. We use essential cookies to ensure the website functions correctly. You can control cookies through your browser settings at any time. Full details are in our Cookie Policy.

    Enquiry Statistics

    So we know how people prefer to get in touch, we record a simple count when someone taps a phone number or email link, or sends the quote form. These records hold only the type of action, the service selected, the page it happened on and general browser information. They never include your name, phone number, email address or the content of your message. They are stored in a private database that is not readable by website visitors.

    Third-Party Services

    Our website may use the following third-party services:

    • Google Maps: to display our service area
    • FormSubmit.co: to process contact form submissions

    Each of these services has its own privacy policy governing how data is handled.

    Data Retention

    We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months.

    Your Rights

    Under UK data protection laws, you have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data
    • Object to processing of your data

    To exercise any of these rights, please contact us at Info@bournemouthac.com or call 07910 686513.

    Changes to This Policy

    We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.